Remote work had a strong surge with the 2020 pandemic due to forced separation and the realization that a good amount of service work could be handled on computers and the Internet. However, as things changed back to a normal pattern by 2023, a serious push back to the office has occurred in many industries.
That said, a good number of people and employees realized how much they liked working remotely, especially with the flexibility it gave them at home and with family needs. As a result, remote work assignments still remain in demand, but the number of opportunities has shrunk. Fortunately, there are options in the freight industry.
Remote Work Freight Agency
Working as a remote work freight agent involves connecting clients who need shipping with logistics providers who can handle the shipping. The shipping industry has multiple players and clients face lots of choices that don’t always provide the most efficient response at first pick.
Freight agents help clear up that confusion, matching the shipment with the exact right shipper for the work. It produces efficiency in transport, and clients enjoy better value for their orders and arrangements.
Interestingly, because the role of the freight agent generally involves so much work managing availability lists, client communication, and tracking orders, it’s a career path easily suited for remote work with the right equipment and a set-up for a home office. A good amount of this change is recent as the realization of what was possible for freight agency happened due to the pandemic, like so many other office-oriented jobs.
Shifting the Paradigm
Among the roles that are still fully embracing remote work, freight agent assignments continue to stand out. And this means they retain all the benefits that people learned to enjoy during the pandemic and want to retain on a remote assignment. That includes:
- Life flexibility and home-work balance – Again, when people realized how much they were missing being better connected to family and home, life flexibility shot up as a priority, even more so than having the best salary level. Remote work freight management careers retain this benefit and still provide a viable career path too.
- Access to a larger talent population – For employers of freight agents, remote work just makes a lot more sense. It provides ample resources that are available around the clock from different time zones and locations, with a greater number of skilled candidates to choose from. From a practical labor resource perspective, remote work opens up options instead of making things harder.
- Inherent operational cost savings – With freight agents focused on work in their own environments, the costs of retaining an office with all the furniture, equipment, utilities and rent are avoided. Instead, everything happens online, including work storage and communications. The expense of an all-digital operation is a fraction of a physical office.
The above doesn’t mean that the related paradigm shift doesn’t come with challenges. Remote work takes a different kind of communication management as well as more engagement online with related parties. The technology used also needs to be reliable and dependable.
There are also digital security concerns; the information transmitted needs to be encrypted and secure in all movements so that it can’t be intercepted or used even if it is hacked. And staff need to be trained to know how to use technological tools adequately.
For those seeking a freight agent career, however, if you’re willing to think on your toes, adapt to different digital tools, are comfortable with computers, and can work independently with top results and consistent performance, then a remote work agent role is definitely possible.